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Privacy Policy

Effective Date: August 2, 2024

Welcome to PVTECH Laptop World (“PVTECH”, “we”, “our”, or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit https://pvtech.in or use our products and services.

By accessing or using our website, you agree to this Privacy Policy.

1. Information We Collect

We may collect the following information:

Personal Information

  • Full Name
  • Email Address
  • Mobile Number
  • Billing and Shipping Address
  • Company Name (if applicable)

Order Information

  • Products purchased
  • Order history
  • Payment status
  • Delivery information

Device & Technical Information

  • IP Address
  • Browser type and version
  • Device information
  • Operating system
  • Website usage statistics
  • Cookies and analytics data

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders.
  • Provide laptop repair and IT support services.
  • Respond to your enquiries and customer support requests.
  • Improve our website and services.
  • Send order confirmations and service updates.
  • Prevent fraud and enhance website security.
  • Comply with applicable legal obligations.

3. Payment Information

We do not store your debit card, credit card, UPI PIN, or banking credentials on our servers.

Online payments are processed securely through trusted third-party payment providers.

4. Cookies

Our website may use cookies to:

  • Improve website performance.
  • Remember your preferences.
  • Analyse visitor behaviour.
  • Enhance your browsing experience.

You can disable cookies through your browser settings, although some website features may not function properly.

5. Information Sharing

We do not sell or rent your personal information.

We may share information only with:

  • Courier and logistics partners for delivery.
  • Payment service providers for processing payments.
  • IT service providers who help operate our website.
  • Government or legal authorities when required by law.

6. Data Security

We implement reasonable technical and organisational measures to protect your personal information against:

  • Unauthorised access
  • Loss
  • Misuse
  • Alteration
  • Disclosure

However, no method of internet transmission or electronic storage is completely secure.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their privacy policies before sharing personal information.

8. Your Rights

You may request to:

  • Access your personal information.
  • Correct inaccurate information.
  • Update your information.
  • Delete your personal information, subject to legal and business requirements.
  • Withdraw consent for marketing communications.

To exercise these rights, please contact us using the details below.

9. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

10. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be published on this page with the revised effective date.

11. Contact Us

PVTECH Laptop World

Website: https://pvtech.in

Email:pvtechpune@gmail.com

Phone: +91-9782333363

Business Hours:

Monday – Saturday: 10:00 AM – 8:00 PM (IST)

12. Consent

By using https://pvtech.in, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

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